The purpose of this Charter is to inform customers and prospects of the conditions under which collects and processes their personal data when they use the La maison des artisans site.

1. Definitions

1.1. Personal data: any information relating to a person identified or who can be identified directly or indirectly by reference to an identifier such as name, identification number, location data, online identifier.

1.2. Cookie or Cookies: text file that may be saved in a dedicated space on the hard drive of your Terminal (PC, tablet, mobile phone) when consulting our sites using your internet browser.

1.3. Terminal: material equipment such as a computer, a tablet, a smartphone and more generally any means of communication on which a customer or prospect has a browser allowing him to consult a website.

2. Protection of Personal Data

2.1. Methods of collecting Personal Data.

2.1.1. The person responsible for processing personal data is Tristan Raguene, - 02 41 88 06 27

2.1.2. may collect Personal Data about you when you complete the collection forms contact), you subscribe to our newsletter to receive our newsletter.

2.1.3. We use your email to send a newsletter. The legal basis for this processing is your express consent. We collect your consent when creating your customer account using a checkbox.

If you no longer wish to receive commercial prospecting by e-mail, you can let us know at any time by clicking on the unsubscribe link in each e-mail and by sending us an e-mail via our contact form: https://

2.1.4. The mandatory or optional nature of the answers is indicated in the forms for collecting your Personal Data.

2.1.5. may collect Personal Data about you indirectly through Cookies and/or or from external partners who have obtained, as necessary, your authorization to transfer, rent or exchange them for the purposes indicated in this Charter.

2.2. Purpose of processing Personal Data

The personal Data collected is subject to computerized processing relating to the management of customers and prospects and the execution of our services implemented under the responsibility of La maison des artisans

2.3. Recipients of Personal Data

2.3.1. Have access to the Personal Data that you provide:

– the internal services of;

– the technical service providers subcontracted by La Maison des Artisans

2.4. Recognized human rights

2.4.1. Under article 15 of the French and European regulations relating to the protection of personal data, you have a right of access to personal data concerning you.

2.4.2. Under Article 16 of the GDPR, you also have the right to rectify and the right to delete personal data concerning you which is inaccurate, incomplete, ambiguous, outdated, or whose collection, use, communication or storage is prohibited. You can also object to the processing of your data.

2.4.3. Under Article 17 of the GDPR, you have a right to erasure of personal data insofar as the processing is not necessary for

- the exercise of the right to freedom of expression and information

- compliance with a legal obligation

- a ground of public interest

- the recognition, exercise or defense of legal claims

2.4.4. Under Article 18 of the GDPR, you have a right to restriction of processing in cases where: - you dispute the accuracy of the data - the processing of the data is unlawful but you oppose their erasure - we we no longer need your data but they are still necessary for you to establish, exercise or defend your rights in court.

2.4.5 Under Article 20 of the GDPR you have a right to receive your data in a structured, commonly used and machine-readable format (right to data portability)

2.4.6 Under Article 21 of the GDPR, you have a right to object to data processing.

2.4.7 Under Article 77 of the GDPR, you have the right to lodge a complaint with a supervisory authority

2.4.8. You can exercise your rights, by proving your identity, by sending a request by post to La Maison d'Adam, 1 place Sainte-Croix, 49100 Angers or by email

3. Cookies

As part of the use of La maison des artisans sites, information relating to your browsing may, subject to your choice, be recorded via one or more Cookies. You can deactivate these Cookies at any time, free of charge, using the deactivation options available to you. You are reminded of these possibilities below, knowing that this may reduce or prevent access to the services offered by the site.

3.1. Cookies used

The La Maison des Artisans website uses the following Cookies:

3.1.1. Functional Cookies

These Cookies are essential for browsing our sites, using the main features of our sites and securing your connection.

These Cookies allow, for example, direct access to reserved and personal areas of our sites, thanks to identifiers or data that you may have previously entrusted to us. Without these Cookies you will not be able to use the site normally.

3.1.2. Functionality Cookies

These cookies are not essential for browsing our site but allow it to optimize its operation and give you access to specific features. These Cookies also make it possible to adapt the presentation of our sites to the display preferences of your Terminal. These Cookies allow you to have a smooth and personalized navigation.

3.1.3. Audience measurement cookies

These Cookies allow us to know the use and performance of our site, to establish statistics of the volumes of visits and use of the various elements of our sites (content visited, routes). These Cookies allow us to improve the interest and ergonomics of our services.

3.1.4. Social network sharing cookies may integrate social network sharing buttons on its site in order to allow content to be shared with other people. The actors providing these buttons are likely to identify you and follow your navigation on our sites even if you have not clicked on one of the buttons. These buttons may generate Cookies, the presence, number and status of which may depend on your use of the platforms in question before or during your visit to our site. has no control over the use of these features by these players. We invite you to consult the conditions of use of your data on these social networks specific to each actor.

3.2. Accept or refuse Cookies

You can accept or refuse the deposit of cookies, at any time, by:

– setting your browser to disable or accept Cookies,

– setting your browser to be notified of the deposit of cookies in order to be able to accept and refuse them in a specific way.

Refusing cookies may prevent you from accessing certain features of the site, no longer guaranteeing the accessibility of all the functions of the Sites. You can configure Cookies by following the instructions below depending on the browser you are using:

In Internet Explorer:

In Firefox:

Under Google Chrome:

Under Safari:

Under Opera:

4. Security and confidentiality of Personal Data undertakes to take all measures it deems useful and appropriate with regard to the nature of the data, in order to guarantee the security and confidentiality of your personal data and, in particular, to prevent them from being distorted, damaged, or from unauthorized third parties having access to them. If you no longer wish to receive emailings from, you can unsubscribe using the unsubscribe link present in the footer of La maison des artisans emailings

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